NG9-1-1 ready efficient architecture scalable for agencies of all sizes.
Delivers call taking and mapping, at a lower cost, for agencies that have a dispatch application but need to add the latest VoIP, wireless mobile and NG9-1-1 enhancements. Call taking is available directly from the Map with the support of traditional 9-1-1 and Mapped ALI features in one smooth workflow. CAD interfaces are provided.
PremierOne Call Control
Call handling directly accessible within PremierOne Computer Aided Dispatch.
PremierOne NG9-1-1 Call Control integrates the most important information into a unified view, eliminating repetitive data entry steps and improving operator focus and productivity. The purpose-built application handles voice calls, citizen texts and multimedia messages simultaneously and streamlines workflows so that call takers and dispatchers can focus on managing the incident at hand without being distracted by the complex technology that surrounds them.
VESTA® Solutions Suite
Proven, feature-rich NG9-1-1 ready applications serving thousands of Public Safety Answering Points.
Today’s PSAPs face many challenges, including responding to a mobile society, staffing shortages, adoption of Next-Generation technology and ongoing cyberthreats. To overcome these challenges, PSAPs need solutions that increase efficiency, streamline workflows and reduce risk. The VESTA® solutions suite ensures call takers gain the functionality they need to save seconds and save lives.